Boiler Maintenance & Servicing Services discussed by Total Boiler Services

It doesn’t matter if your business is located in a commercial, industrial or retail premises, your boiler has a vital role in providing heat and hot water to the building, keeping your business premises, your team and customers warm. An efficient commercial boiler is critical for the company to perform effectively and if your boiler breaks down it results in cold offices, school classrooms, cold hospital wards and care homes without warm water and many more unworkable situations. Businesses that have suffered a working day or two with a broken boiler will understand how vital a fully working boiler is and our Boiler Maintenance & Servicing article will tell you everything you need to understand and know to ensure your boiler is safely and effectively maintained and serviced.

You may think you, your team and business will manage without warmth and hot running water, however, the reality is very different. Cold staff and customers normally mean unhappy staff and customers, meaning your team won’t work as effectively and your customers and suppliers won’t want to come to your business all resulting in a loss of service, profit and efficiency. As an employer, you have a duty of care to provide a comfortable environment for your staff, customers or people you are looking after so it’s always a good idea to have a plan when it comes to your boiler.

Commercial Plumbing is complicated and you should always use a qualified and knowledgeable Commercial Plumbing Engineer or Business for any installations, repairs and servicing to ensure your plumbing system works effectively and is safe. Although there are similarities that apply to both residential and commercial plumbing there are differences in the systems used in commercial settings, the design, the experience of working in commercial properties, as well as the knowledge and experience needed to install, repair and maintain a larger commercial boiler and plumbing system. Most commercial plumbing requirements need the specific knowledge and experience of a commercial plumber which a residential or domestic plumber won’t have.

Commercial boilers have an input range of over 70kw net and are suitable to heat larger commercial properties compared to a domestic boiler which is normally less than 70kw net. A commercial boiler will have gas pipework of over 35mm in diameter to ensure the effective and safe running of the boiler so there are big differences when it comes to systems and pipework that a commercial plumber will work on, along with the codes for each heating and plumbing job.

Commercial plumbers have the knowledge and experience to work on large boilers, site sewer lines, lift stations, and plumbing used by industrial equipment. Commercial plumbing work is often subject to more testing and inspection than residential plumbing due to the size of the boiler systems and pipework.

Commercial Heating & Plumbing Engineers for Boiler Maintenance & Servicing

Commercial Heating & Plumbing Engineers work in many types of businesses and environments including:

  • Schools
  • Colleges & Universities
  • Churches
  • Ministry of Defence Buildings
  • Offices
  • Hospitals & Care Sectors
  • Doctors Surgeries
  • Community Centres
  • Leisure Centres or Complexes
  • Historic Buildings
  • Utility Sectors
  • Charities
  • Factories & Industrial Units
  • Hotels & Leisure Facilities
  • Retail Centres
  • Shops
  • Factories
  • Industrial Units

Who should you use for your Commercial Plumbing & Boiler Maintenance & Servicing?

You should always use a Commercial Heating Engineer who is Gas Safe registered and a Commercial Plumber for your commercial business or property pipework, boiler maintenance and servicing as they will have the qualifications, skills and experience to ensure your boiler works effectively,

Often business owners, commercial property owners and business managers will use a Boiler Management Company who will be able to supply them with all the skills and experience they need for the upkeep of their commercial boiler and pipework.

The advantage of this is knowing they will be serviced and maintained regularly and in an emergency, you can call on them and they will come out quickly to repair your boiler or pipework. This reduces the need to find a reputable, professional and reliable boiler company every time it needs a service or repair and reduces the downtime you will experience if you have an emergency repair.

A Boiler & Heating Management Company like Total Boiler Services will take care of all of your servicing requirements and will come out to your property quickly when you call them and you know you can trust them to send suitably qualified heating, gas or plumbing engineers to carry out the work you need doing. Total Boiler Services offer the following services for Heating, Boilers, Plumbing and Pipework:

  • 24-hour Emergency Callout Service
  • Repairs
  • Maintenance and Servicing
  • Installations
  • Service Contracts

Total Boiler Services Commercial Plumbing & Pipework

  • Gas distribution pipework design and installation
  • Heating distribution pipework design and installation
  • Pipework fabrication
  • Steam and condensate pipework
  • Hot and cold water distribution pipework
  • Compressed air pipework
  • Mild steel and stainless steel pipework
  • Plastic pipework systems
  • Pipework pressure testing
  • Pipework inspections and condition reports

Total Boiler Services Commercial Plumbing Design and Installation in New and Existing Installations

  • Hot and cold water services
  • Above ground drainage
  • Sanitary wear installation
  • Commercial shower installations
  • Hot water storage vessels
  • Coldwater boosters
  • Water storage tanks
  • Plate heat exchangers
  • Hot water buffer vessels
  • Point of use water heaters
  • Solar thermal hot water systems

About Total Boiler Services

We are specialists in the design and installation of all types of heating systems. We have extensive experience in Mechanical Services Heating system installations whether the requirement is for a new installation or in an existing building.

Heating Systems

Our services include the following:

  • T.H.W heating systems
  • Warm air heating systems
  • Indirect gas and oil-fired warm air heaters
  • High-efficiency gas-fired radiant tube heating systems
  • Radiant plaque heating
  • Underfloor heating
  • Steam heating systems
  • Heat pump systems


We are specialists in the design and installation of all types of distribution pipework in both in new installations and refits, our pipework services include the following:

  • Gas distribution pipework design and installation
  • Heating distribution pipework design and installation
  • Pipework fabrication
  • Steam and condensate pipework
  • Hot and cold water distribution pipework
  • Compressed air pipework
  • Mild steel and stainless steel pipework
  • Plastic pipework systems
  • Pipework pressure testing
  • Pipework inspections and condition reports

Our Design, Installation, Repair & Planned Maintenance Services

  • Project design
  • Supply
  • Installation
  • Service
  • Repair
  • Routine maintenance

Boiler Maintenance & Servicing

Why Total Boiler Services?

Customer Service

Our customer-focused company ethos means that every single team member is focused on delivering the best service every time. We only do a job if it needs doing and we complete all work to the highest of standards. All our Commercial Gas Engineers are customer facing and have outstanding communication skills, with the ability to clarify the work that is needed and keep our customers updated about the progression of their job.

Maintained Boilers & Heating Systems which are Cleaner and More Efficient

Maintaining and servicing a commercial boiler or heating system is cost-efficient as it will keep your system running efficiently reducing your bills and reduce the likelihood of it needing to be replaced. A boiler or heating system breaking down, or problems with your pipework will result in repair costs, part costs, running costs and potential loss of business. We will come out and service your boiler annually to ensure it is safe and working at its optimum level reducing the likelihood of increased energy bills, repair costs, new part costs and the potential of needing a new boiler or pipework system.

Heating Distribution and Pipe Insulation Checks

Our knowledgeable commercial heating and plumbing engineers will check the lagging and insulation around your water tanks and pipes as part of your boiler service to ensure they are not losing heat. We will check any ducting to let you know if it needs to be cleaned. and will ensure anti-freeze and anti-corrosion agents are at the recommended levels to avoid burst pipes or untimely pipe corrosion.

We Repair the Problem

We provide routine boiler servicing and maintenance and our customers who have a commercial boiler maintenance agreement with us also benefit from our repair and emergency boiler or heating system repair service and we will attend and repair any boiler, heating system or pipework problem 24-hours a day, 365 days a year. All our heating and plumbing engineers are fully qualified, registered and understand all current Health & Safety regulations.

Trusted and Reputable

We are a family run, established and reputable business you can trust and we work for and alongside commercial customers across Wales and the South West. We are fully committed to ensuring all our engineers receive the latest training and we operate and comply fully in accordance with CDM Regulations HSE 2007 with amendments as necessary. We positively engage with all our customers’ safety procedures and work closely with them to encourage and develop safe working practices.

Custom & Planned Maintenance Packages

We provide bespoke and specific planned maintenance packages for commercial property and business owners. This includes inspection, servicing, maintenance and repairs and certification contracts with access to our highly reactive emergency support teams. Our maintenance packages ensure your heating and pipework systems are fully serviced and certified, giving you peace of mind along with a smooth and hassle-free, reliable operation.


Our commercial boiler maintenance agreements include your boiler servicing, routine maintenance and any repair or emergency repair and our maintenance contracts allow you to plan any associated heating system or pipework costs into your annual budget, avoiding any unexpected and sometimes substantial repair costs.

Boiler Maintenance & Servicing Services to Suit your Business

Our commercial heating and pipework engineers qualifications and experience enable us to service, maintain and fix all forms of heating, boiler or gas-related and pipework problems in a safe and efficient manner. We are Gas Safe registered and all of our team have the skills and qualifications to keep your businesses heating and pipework running smoothly for your operation.

We have comprehensive experience and expertise in the installation and maintenance of commercial boilers, heating systems and pipework ranging from smaller boilers right up to full plant room installations.

Boiler Maintenance & Servicing – Repairs & Emergency Repairs

When you have a fault or have concerns with any of your heating, plumbing or pipework our dedicated Service Centre in Cardiff are available to take your call 24-hours a day, 365 days a year and will allocate your job to one of our qualified engineers. Every emergency call is categorised, allocated and is always completed with full client approval including; detailed recordings of any repairs or remedial work we have completed.

Boiler Maintenance & Servicing – Repair & Maintenance Service Contracts

We offer fully planned repair and maintenance contracts that will keep your heating systems, plumbing and pipework running efficiently and safely. A regular maintenance visit from one of our qualified engineers will prevent issues with your systems and pipework before they arise. Our planned maintenance contracts are designed around your business or property needs and any work carried out is always completed by one of our qualified engineer teams in line with all Health & Safety regulations.

Boiler Maintenance & Servicing – Installations

We have extensive and practical comprehensive experience and expertise in the design, installation and maintenance of all types of heating systems, distribution plumbing and pipework systems, ranging from smaller systems right up to full plant room system plumbing and piping. We install and manage commercial boiler management systems and these enable our team to pinpoint problems with your heating, plumbing and pipework before it becomes an issue for you at your property. Our team can keep track of faults on your systems, diagnose them and frequently resolve them remotely, saving you time and money. In the event our team are not able to resolve any issues remotely then we will have identified the problem before we arrive, giving us more of an opportunity to correct it on our first visit to you.

Boiler Maintenance & Servicing – Consultancy & Planning Service

If you are considering putting in a new heating, plumbing and pipework system we offer a full consultancy service to advise you on the industries most up to date and state-of-the-art energy-efficient and cost-saving products. Our consultancy team will plan and design it in accordance to your businesses or properties requirements and needs and we will project manage it from start to finish, including the decommissioning of any older systems, installation, testing and compliance sign off, along with planned aftercare.

If you are looking for Boiler Maintenance & Servicing Services in South Wales or the South West then contact us today on 02922 407934 and one of our team will answer any questions you may have or can book in a repair, service, maintenance visit or installation survey to suit you.

What to Look for in a Commercial Boiler Maintenance & Servicing Company?

  • A professional company that has been recommended
  • A company which has excellent customer reviews
  • A range of services which suit your business or commercial property
  • Maintenance & Repair Service Contracts which suit your business and property needs
  • A Service Centre who will take your call and arrange for a qualified team member to come and carry out the work or repair that you need at any time day or night
  • A Service Centre which is open 24 hours a day, 365 days a year
  • Qualified Engineers available 24 hours a day, 365 days a year in case of any emergency
  • An Account Manager who will oversee your Service Contract with them
  • A friendly and customer-focused company that evaluates your business or property needs and adapts their services to your requirements